MK Dart Blog.

mk-dart-blog

Welcome to MK Dart Blog – keep up to date about Domestic Appliance Repair and the industry.

We are now the first and only accredited Trust A Trader approved appliance repair company in Milton Keynes!

MK Dart repairs Dishwashers, Ovens, Washing Machines and Tumble Dryers. We offer call outs from 9am to 9pm 7 days a week.

MK Dart Domestic Appliance Repair Milton Keynes repairs and services all types of appliances.

Call (01908) 616464 or 07926 942430.

Click here to contact us. You can follow us on social media too!

We aim to respond to all email enquiries within 24 hours but due to our workload there may be a short delay.

Enjoy the blog and please feel free to share your comments!


MK Dart Complaints Policy

Stephen : February 27, 2017 11:55 pm : Blog

COMPLAINTS POLICY

Please read our complaints policy. We always endeavour to provide the best service and products for our customers.

However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 01908 616464, or write to us at 20 Shakespeare Close, Newport Pagnell, MK168RY, or email us at Info@mkdart.co.uk and we aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

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Ode to the Dishwasher

Gemma Burnikell : August 29, 2016 1:46 pm : Blog

dishwasher

This year is the 130th birthday of Josephine Cochran’s genius invention, the dishwasher.

What started as a practical hand operated machine has now become a household essential that can be found in almost every family home.

Josephine Cochran herself went on to build the kitchen empire that is KitchenAid, selling those luxury kitchen items such as coffee machines and blenders that are dotted around your cooking area or, more often than not, left sitting in the cupboard.

The dishwasher, however, has remained a constant – tucked away under the counter ready to take in that pile of dishes you do not want to deal with.

The dishwasher is a household appliance that most of us take for granted, but once taken away, is considerably missed. Busy schedules and daily life leave little room for time-consuming washing up and before long the kitchen becomes cluttered with pots and pans from last night’s supper. That’s why we’re here, to make sure your counter stays clear and your hands stay dry.

MK Dart is your trusted repair company in Milton Keynes and our professional team are on hand to save you from the washing up whenever you need us. Your MK Dart repairman will be fully qualified to fix any dishwasher, no matter what brand or type, so you can be certain that your dishwasher is in good hands.

If you are noticing any of the following and you live in the Milton Keynes area, give MK Dart a call and we will be happy to help;

  • Water leaking from your dishwasher
  • Dishes not cleaning or drying properly
  • Water not draining from the machine

We know how precious your evenings are and we understand how important a dishwasher is to your hectic daily schedule, so make sure you call MK Dart as soon as you notice any issues we will have it fixed for you in no time!

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What’s the weirdest thing you have found in your tumble dryer?

Gemma Burnikell : August 15, 2016 6:53 am : Blog

MKDart-TumbleDryer

 

We have all been there; you get home, dinner time is fast approaching and your favourite TV show is starting, a clothes wash is the last thing on your mind but it really is time for that weekly spin, so you quickly gather together clothes from the wash-basket, floor and unpacked bags, throw the contents in the washing Machine, pop in the detergent and it’s a 2 second job – done. Jean pockets go unchecked, no one knows what could be rolled up in the duvet bundle and the gym bag hasn’t been emptied for weeks – only time will tell what strange items are lurking in the midst of the pile.

Then, between chopping onions and grabbing the remote, the clothes are thrown in to the trusted tumble dryer and left to do their thing whilst you get on with the evening routine.

Our reliable team have attended numerous jobs to faulty tumble dryers due to foreign objects stuck in the machine; keyrings, batteries and even books have been known to take a whirl. Safe to say, it’s a sad moment when the clothes are removed and there is a wilted £20 note stuck between the rivets.

A recent turnout proved even more intriguing, and somewhat unexpected… our very own Pikachu! Who knew the Pokémon craze would involve our very own humble tumble dryer. Note to gamers…. Do not bypass familiar household appliances on your Pokémon quest!

For Tumble Dryer repairs, please click here. http://mkdart.co.uk/tumble-dryer-repairs-milton-keynes/

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When its time to get your Electric Oven repaired….

Gemma Burnikell : August 7, 2016 1:11 pm : Blog

electric-oven-repair

It’s an easy appliance to take for granted, but when its broken you’ll realise just how important your electric oven is in your home. Getting back after a long day, having daydreamed about that delicious meal you will whip up for the duration of your commute, the last scenario you want to return to is an oven that wont switch on – evening ruined.

To save yourself the disaster of a completely powerless electric oven it’s important to keep an eye on any faults you notice and get them dealt with by a professional immediately. MK Dart provides an exceptional service for electrical oven repairs in Milton Keynes and our team of experts are on hand to identify and fix any problems with your electric oven that you are having issues with.

Here are some common electrical oven faults to look out for;

  • Your electric oven doesn’t heat
  • It takes longer than usual to heat to temperature or cook your food
  • Your electric oven cuts out during cooking
  • Your oven door is loose and cabinets get hot whilst your oven is heating

As well as convenience, it is also important to get your oven serviced and fixed for safety reasons so, if in doubt, call the professionals at MK Dart. We are the most trusted electrical oven repair company in Milton Keynes and are on hand 7 days a week to make sure that your household remains safe and fully functioning.

Contact us today!

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How to become Trading Standards Approved.

Stephen : July 31, 2016 11:04 am : Blog

How to become Trading Standards Approved.

TS App logo Web

One of the first goals we set for the company when my wife and I started the business was to become Trading Standards Buy with Confidence Approved.

As a business being able to show your new potential customers that you are trustworthy, caring and a professional business Is really important. After all what makes your business different to all the others in the Google search.

To become Trading Standards Buy with Confidence approved there are a few things that you need to do.

  1. Be trading for at least 6 months
  2. Apply for a DBS (formally CRB) check
  3. Contact your customers and ask them if they would be happy for Trading Standards to contact them about their experiences with your company. Trading Standards will then contact 5 at random from the customers you supply
  4. Have the relevent insurances in place to protect your customers should something go wrong.
  5. Provide proof of training.
  6. Provide copies of all your advertising to make sure it is fair, accurate and not misleading

 

Our company prides itself on its customer service and making sure the customer happy is one of our top priorities. We will happily work with our customers, to make sure that the job we are asked to carry out. Wether that is a repair or installation we will perserveer until that job is complete and the customer is happy.

 

By inviting Trading Standards into our business and asking for their approval on how we do what we do. We show our customers that not only are we confident in our work but we work to a standard and with practices that are recognised and approved by Trading Standards as part of the Buy with Confidence scheme.

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